In Point Pleasant, one playful ice cream shop turns the town’s cryptid legends into over-the-top desserts. The signature Mothman milkshake features mint chocolate chip ice cream and red candy eyes, while Bigfoot, Men in Black, and other mysterious figures inspire creations of their own.
Fresh waffle cones, enormous banana splits, loaded milkshakes, sundaes, and floats fill out the menu. Located near the town’s famous Mothman attractions and decorated with colorful cryptid art, the shop perfectly captures Point Pleasant’s wonderfully strange personality.
Finding the Shop: Address, Location, and First Impressions
My first stop after arriving in Point Pleasant, West Virginia, was a cheerful little building at 208 4th St, Point Pleasant, WV 25550, known as What’s The Scoop. The shop sits right in the heart of downtown, just steps away from the famous Mothman statue, making it almost impossible to miss once you are exploring the area on foot.
The storefront has a warm, inviting look that immediately signals something fun is waiting inside. Bright signage and a playful aesthetic hint at the cryptid-themed world you are about to enter, setting the mood before you even open the door.
Its central location makes it an easy addition to any Point Pleasant itinerary, whether you are visiting the Mothman Museum, strolling the Riverwalk, or browsing the nearby Point Pleasant Trading Co. The shop earns a 4.7-star rating from over 136 reviews, which tells you that the first impression is not the only thing worth talking about here.
The Cryptid-Themed Decor That Sets the Mood Instantly
The moment you step through the door at What’s The Scoop, the decor takes over and does all the talking. Colorful murals of cryptids cover the walls, featuring everyone from the red-eyed Mothman to the towering silhouette of Bigfoot, all painted in a style that is vibrant and welcoming rather than frightening.
Local artists have contributed upcycled and reimagined Mothman paintings that are available for purchase, adding a gallery-like quality to the space. These pieces give the shop a creative, community-driven energy that feels genuinely unique rather than manufactured for tourists.
Small table games like Connect Four are scattered around, inviting guests to linger a little longer and soak up the atmosphere. The decor strikes a perfect balance between spooky and playful, making it a comfortable spot for families, solo travelers, and anyone who appreciates a well-decorated room.
The overall effect is one of those rare places that feels instantly memorable the second you look around.
The Mothman Milkshake: A Mint Chip Legend in a Cup
Few menu items carry as much local pride as the Mothman milkshake at What’s The Scoop. Built around mint chocolate chip ice cream, this shake arrives cool, creamy, and green, a fitting tribute to Point Pleasant’s most famous winged resident.
The signature touch is the pair of red candy eyes perched on top, giving the shake a playful, slightly eerie look that makes it almost too fun to eat. Almost.
Visitors consistently rave about the flavor, calling it both satisfying and well-balanced, with the mint never overwhelming the creamy base.
One detail worth noting: the shop occasionally runs out of mint chocolate chip, so arriving earlier in the day gives you the best shot at scoring this fan favorite. Some guests have mentioned regretting that they did not order the version served in the souvenir cup, which doubles as a keepsake from your Point Pleasant adventure.
Order that version if it is available.
Bigfoot, Men in Black, and the Rest of the Cryptid Shake Lineup
Beyond the Mothman shake, the menu at What’s The Scoop reads like a field guide to American folklore, with each creation named after a different cryptid or paranormal figure. The Bigfoot shake is a caramel-based monster loaded with peanuts, pretzels, and two full Snickers bars, making it one of the most indulgent items on the menu by a wide margin.
The Men in Black shake leans hard into rich chocolate, offering a darker, more intense flavor profile that chocolate lovers will appreciate. Then there is the Indrid Cold, another fan favorite that visitors from out of town consistently describe as huge and deeply satisfying, often shared between two people.
Each shake is crafted with enough personality to feel like its own experience rather than just a variation on vanilla. The themed names add a layer of fun that makes ordering feel like a small adventure in itself.
Choosing just one is genuinely difficult, and many visitors admit they are already planning their return visit to work through the rest of the list.
Sundaes, Splits, and the Sweet Treats That Go Beyond Shakes
The milkshakes get a lot of attention, but the sundae and banana split menu at What’s The Scoop deserves its own spotlight. The Mothman Sundae features mint chocolate chip ice cream dressed up with toppings that match the cryptid theme, and it arrives looking almost too cute to eat.
The Shiny Hiney Splits are a category unto themselves, weighing in at well over a pound of ice cream, banana, fresh fruit, nuts, whipped cream, and sauce. These are the kind of desserts you split with someone else and still feel pleasantly overwhelmed by the end.
For classic sundae lovers, options like the Oreo Sundae and Hot Fudge Sundae deliver familiar flavors done right, with generous portions and quality ingredients. The Campfire sundae has also earned praise from visitors who tried it on a whim and ended up calling it a highlight of their trip.
This menu rewards the adventurous and the traditionalist in equal measure.
Floats, Waffle Cones, and the Little Extras That Complete the Experience
Not every visit to What’s The Scoop has to end with a towering milkshake or a pound of banana split. The shop offers a solid selection of floats that hit the spot on a warm afternoon, with options ranging from a classic Root Beer Float to a Creamsicle Float made with orange soda and vanilla ice cream.
Fresh waffle cones and waffle bowls are made in-house, and the difference in quality compared to a pre-packaged cone is immediately noticeable. The aroma alone is enough to make you upgrade your order on the spot.
Cookie sandwiches, macarons, and cupcakes round out the menu for anyone who wants something a little different from a traditional scoop. The shop also sells what it cheekily calls “Mothman droppings,” a novelty treat that leans fully into the humor of the cryptid theme.
These small, unexpected touches show that the people behind What’s The Scoop genuinely enjoy what they do, and that enthusiasm comes through in every detail.
The Flatwoods, the Campfire, and Other Named Creations Worth Knowing
Some of the most interesting items on the menu at What’s The Scoop are the ones that do not get as much buzz as the Mothman shake but quietly win over everyone who tries them. The Flatwoods, for example, is a cheesecake-topped creation that has surprised more than a few visitors who did not expect to find something that refined at an ice cream shop.
The Campfire is another crowd-pleaser, built around flavors that evoke toasted marshmallows and chocolate in a way that feels comforting and nostalgic. Couples visiting for special occasions have ordered it together and called it one of the sweeter memories from their trip.
The ice cream nachos are a completely different kind of experience, playful and shareable, and a solid choice for families with kids who want something interactive. Each named creation on the menu reflects a deliberate effort to give customers something worth talking about long after they leave.
These are not filler items; every one of them has a story behind the name.
The Gift Shop Corner: Souvenirs, Art, and Mothman Merch
One of the more unexpected pleasures of visiting What’s The Scoop is the small but thoughtfully curated gift shop tucked inside the space. It is not just a rack of generic magnets; the selection includes locally made upcycled Mothman paintings, stickers, tumblers, surprise books, and even a few novelty items that lean into the cryptid theme with genuine creativity.
The upcycled artwork stands out as a particular highlight, with local artists reimagining vintage paintings to include Mothman in clever and often hilarious ways. These pieces are available for purchase, making them a truly one-of-a-kind souvenir that you will not find at any other shop.
The shop also stocks coin machines that offer small collectibles, adding a retro arcade feel to the corner. Visitors have also spotted Taylor Swift merchandise mixed in among the cryptid goods, which is exactly the kind of unexpected combination that makes What’s The Scoop feel like a place with a real personality rather than a curated tourist trap.
The gift corner alone is worth a browse.
The Staff and the Warm, Family-Run Feel That Keeps People Coming Back
A great menu can bring people through the door once, but the staff at What’s The Scoop is a big reason why so many visitors say they plan to return. The team has been consistently described as warm, helpful, and genuinely enthusiastic about the shop and its theme, which makes the whole experience feel personal rather than transactional.
The shop has the easy, comfortable energy of a family-run business, where the people behind the counter actually care whether you leave happy. One visitor shared that after accidentally spilling their order while holding an infant, the staff immediately made a replacement at no extra charge, a small act of kindness that stuck with them long after the visit.
That kind of attentiveness is hard to fake and even harder to manufacture. It comes from people who take pride in what they are doing and genuinely enjoy interacting with customers.
The friendly staff is mentioned in nearly a third of all reviews, which says everything you need to know about the culture of this shop.
How What’s The Scoop Fits Into a Full Point Pleasant Day Trip
Point Pleasant packs a surprising amount of character into a small downtown area, and What’s The Scoop fits naturally into a full day of exploring. The shop is just a short walk from the Mothman Museum, making it an ideal last stop after you have spent time looking at artifacts and reading accounts of the 1966-1967 sightings that put this town on the paranormal map.
The Mothman Blacklight Mini-Golf course is also nearby, as is the Point Pleasant Trading Co., where you can browse retro candies and more cryptid merchandise. All of these attractions are within easy walking distance of each other, which means you can cover a lot of ground without needing to move your car.
Many visitors describe the experience of ending a Mothman-themed afternoon with a scoop at What’s The Scoop as a natural and satisfying conclusion to the day. There is something genuinely fun about capping off an exploration of local legend with a mint chocolate chip milkshake that stares back at you with red candy eyes.
Hours, Tips, and What to Know Before You Go
Before making What’s The Scoop the centerpiece of your Point Pleasant visit, a few practical details are worth keeping in mind. The shop operates on a limited schedule, currently open on Thursdays from 4 to 6 PM, Saturdays from noon to 5 PM, and Sundays from noon to 5 PM, with the remaining days closed.
Those hours can shift, so checking their Facebook page or calling ahead at (304) 593-8330 is a smart move before you make the drive. At least one visitor has shared the disappointment of arriving to find the shop closed early, so a quick confirmation can save you that frustration.
The shop accepts Downtown Point Pleasant eGift Cards, which is a nice option for anyone looking to support local businesses during their visit. Arriving with a clear idea of what you want to try helps, but leave a little room for spontaneity since the menu has a way of tempting you with things you did not plan to order.
Go hungry and curious.
Why This Shop Has Become a Must-Visit Stop in West Virginia
What’s The Scoop has earned its reputation not by accident but through a consistent combination of creative food, genuine hospitality, and a theme that taps into something people find truly irresistible. It takes the local legend of the Mothman and transforms it into something joyful and shareable, which is no small feat.
The shop has become a natural anchor for visitors who might have come to Point Pleasant purely for the paranormal history but leave talking just as much about the mint chip shake and the upcycled paintings on the wall. That kind of staying power speaks to how well the shop understands its audience and its community.
For anyone traveling through West Virginia and looking for a stop that offers more than just a quick sugar fix, this is exactly the kind of place that earns a permanent spot in your travel memory. Sweet treats, local art, cryptid lore, and a staff that makes you feel welcome: What’s The Scoop delivers all of it without overpromising a single thing.
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